In a recent interview with Turkish online journal; Zayifakim, Tuğrul Konak, Sales Director of MN Iletisim, takes an in depth look into modern communications technologies and the ways in which iPECS are helping businesses to thrive in a changing communications environment.
In the interview, Tuğrul spoke at length about the current status of the communications sector, the new demands being put upon technology and channels being used, and the issues that companies should pay attention to before investing. In Particular, Tuğrul had some interesting insights about how the use of communications technology has evolved in recent years, and the directions it will take in the future.
As communication habits shift towards ever increasing mobile usage, the expectations of users in turn has seen an increased focus on the speed in which contact with individuals or companies is made and information is received. As a result, many businesses are looking to upgrade their systems to keep up with the increased demand. Since poorly managed communication can lead to considerable business losses, Tuğrul believes iPECS is an ideal solution to help businesses meet the changing needs of their customers.
Tuğrul Konak, Sales Director of MN Iletisim said, “How the pandemic affects our business, what challenges and opportunities await us in line with the new situation. As an Ericsson-LG Enterprise distributor, we shared how we prepared our solution partners for the new situation and how we motivated our solution partners, especially the advantages of iPECS UCS, our Unified Communications solution on the mobile working side. Furthermore, what we do on the call center and reporting side by offering iPECS CCX, and how we turned these opportunities into business.’’
You can find the full interview with MN Iletism’s Sales Director on Zayifakim’s website here.
