At IPECS, we are always striving to share important information with our community of global partners. As in-person events are still largely inaccessible for many of our partners, we created the iPECS insights series of webinars to stay connected.
These monthly presentations help us to share the latest information with our partners in an interactive and inspirational way. iPECS Insights began in 2020 and we have hosted webinars in 2025 to date. We take a look at highlights of these fantastic presentations this year so far.
March
The first iPECS Insights session of 2025 focused on major customer success stories from Korea. Hosted by Hangsuk Cho, Sales Engineer at iPECS, and joined by Byunghoon Min, Head of Korea Enterprise Sales Team, the session showcased how iPECS has helped NH Bank achieve seamless communication transformation over the years.
Read the full March webinar overview.
April
April’s webinar was presented by Keunsup (KS) Choi, Head of PLM Team at iPECS, who gave partners a first look at the iPECS product innovation roadmap for the remainder of the year. His presentation highlighted the fast-changing dynamics of our industry, as well as the cutting-edge developments that will shape the future of iPECS solutions.
Read the full April webinar overview.
May
In May, we were pleased to welcome a guest contribution from Lauren Jones, Business Development Manager at communications vendor Daktela. Daktela is a key component in the iPECS ecosystem, enabling partners to deliver a powerful omnichannel customer contact platform with iPECS.
Lauren’s presentation was an excellent overview of the powerful, innovative solutions that our global partners are able to offer.
Read the full May webinar overview.
June
In our June 2025 edition of iPECS Insights, we focused on real-world success stories from North America. These sessions bring our global partner network together to explore how iPECS solutions are creating value across a range of industries.
Hosted by Chuck Ferber, Account Manager at iPECS based in the US, this month’s insights shared a selection of recent deployments across healthcare, education, manufacturing, and contractor environments, highlighting how iPECS platforms such as UCP, vUCP, and eMG100 are solving business challenges in both cloud and on-premise environments.
Read the full June webinar overview.
July
In this month’s session, iPECS Product Managers shared valuable insights into the iPECS product roadmap following the recent Product Managers’ meeting. KS Choi welcomed attendees and shared an overview of global market dynamics. And, the focus of the forum was based on two parts; delivering further details for iPECS Cloud including Unified updates and sharing the follow up on questions and discussions from the last PM meeting.
Read the full July webinar overview.
The next iPECS insight session will be hosted after the summer break. We hope to welcome you then to share your thoughts and learn from our industry experts.
